Dealing with Difficult People
Facilitator: Monique Gallie, Gallie Wellness
Have you ever had someone on your team that you or anybody could ever please, no matter how hard you tried? You tried different approaches with him/her to no avail! How frustrating! And at times, you are at your wits’ end with them.
Participants will discuss why people behave the way they do. They will also be able to learn and use a variety of tools, techniques and strategies for dealing with challenging and difficult behaviors in the workplace.
In this workshop, you will:
Who will benefit from this session?
Lenght: 1 full day or 1/2 day