Introduction to Conversational Intelligence™: Build Trust One Conversation at a Time
Facilitator: Janna Hare, Spark Leadership
Most people are well meaning, want to do great work, and get along. But when the stakes and pressures escalate we often default to interaction styles that can be counter-productive. Despite good intentions, we can experience or trigger unintended results such as: misunderstandings; breakdown in trust; conversation & relationship disconnect and more.
Duration: 1 day