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Negotiating Skills

Facilitator: Laurie Bourque, Kensington Associates


Small business owners and managers who have business experience and have encountered business negotiations at an informal level.


To improve your ability to reach agreements in all aspects of your business and personal life.


Hone your negotiating skills to improve your success in negotiating with suppliers, clients, leasing agents, and more.


In a workshop combining theory and process with practical exercises, you will learn:

  • To improve results through successful negotiation
  • How to ask strategic questions during a negotiation, avoid typical mistakes, and ensure that agreements work out in practice as they were intended
  • To understand the complexities involved in effective communication
  • To perform self analysis of communication skills
  • To recognize typical barriers to negotiation
  • About Consensus Vs. Voting Vs. Dictating
  • To use The Breakthrough Strategy
  • To recognize when a non-traditional negotiation is required

DURATION: 1/2 day

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