The Gift of Giving Great Service!
Facilitator: Laurie Bourque, Kensington Associates
In all businesses, one of the most important ingredients of the marketing mix for products and services is to identify and satisfy customer needs. High quality customer service helps to create strong customer loyalty.
By building a strong “culture of service” in your business, you will create a level of consistency at every touch point of the client’s experience, putting you above the rest!
If you want to improve the level of service you offer, this workshop will:
Lenght: 1/2 day