• Change Management & Resiliency

    • Building Resiliency: Ensuring You & Your Team Come Out on the Other Side

      Resilient teams are more likely to succeed when faced with challenges. This one-hour free training will help you build your own resilience, and will equip you with skills and resources for your team such as: 
      • Attitudes, actions, and choices that build resilience
      • Skills for supporting employees during stressful times 
      • Coping strategies for thriving under pressure 

      Are you aiming to come out of this situation with a strong team that’s poised to thrive?  Sign up for our free webinar to get insights and reassurance. 

      Online Workshop - 1 hour

      Facilitators (English)
      Carolyn Watson (Cwatson HR Consulting)


      Facilitators (French)
      Carolyn Watson (Cwatson HR Consulting)


      Upcomming Workshops (0)
    • Crisis Communication: Developing a plan for when the unexpected happens

      In a year where the uncertainty has become the new normal, it is more important than ever to be ready for whatever is thrown at you. In these situations, communication is crucial, and transparency is key. The best way to handle a crisis is to be prepared. Now is the time to take a step back and develop a crisis communication plan so your organization can be prepared when the unexpected happens.

      In this engaging and interactive two-part online workshop you will learn to:

      • Identify what a crisis is
      • Understand what a crisis communication plan is
      • Know and understand the key components of a crisis communication plan
      • Identify to whom—and what—you should be communicating
      • Identify the right communication tools and channels you should be using
      • Build your own crisis communication plan using templates and other key communication pieces
      Online Workshop - 3 hour (2 * 1.5 hour)

      Facilitators (English)
      Tanya Chapman (The Chapman Group)


      Facilitators (French)
      *Unavailable

      Upcomming Workshops (0)
    • Leading During Times of Uncertainty

      Need some timely support to help you lead with confidence during this challenge?  Sign up for our free webinar to get insights and reassurance.  

      Managers, supervisors, and leaders across New Brunswick are leading teams in a challenging environment.  If you are one of these leaders, this one-hour free webinar will give you support around: 

      • Leading employees with confidence, even when you don’t have all the information 
      • Establishing new “for-now” standards to help you keep the ball rolling 
      • Dealing with emotions while continuing to move forward 
      • Finding and celebrating the bright spots  
      Online Workshop - 1 hour

      Facilitators (English)
      Carolyn Watson (Cwatson HR Consulting)


      Facilitators (French)
      Carolyn Watson (Cwatson HR Consulting)


      Upcomming Workshops (0)
    • Leading the People Side of Change

      *2 hour version of Leading During Times of Uncertainty

      Managers, supervisors and leaders, are you faced with the challenge of leading a team during these uncertain times? This two-hour free online workshop will give you techniques to help navigate! 

       

      You will learn how to:

      • Inform and lead employees when you don't have all the information
      • Establish standards when priorities fluctuate
      • Deal with emotions while trying to move forward
      • Leverage employee skills to attain the best results.
      Online Workshop - 2 hours

      Facilitators (English)
      Carolyn Watson (Cwatson HR Consulting)


      Facilitators (French)
      Carolyn Watson (Cwatson HR Consulting)


      Upcomming Workshops (0)
    • Managing Your Anxiety

      Are you feeling overwhelmed? 


      Anxiety is a common reaction to uncertainty. We can get overwhelmed with the “what-ifs,” resulting in feeling overwhelmed and stressed. Learn how to manage the mental storm in this one-hour free webinar.  You will learn about anxiety and its symptoms, as well as four practical tips and strategies you can use to decrease your symptoms.   

      Online Workshop - 1 hour

      Facilitators (English)
      Monique Gallie (Bien Etre Gallie Wellness)


      Facilitators (French)
      Monique Gallie (Bien Etre Gallie Wellness)


      Upcomming Workshops (0)
    • Working Effectively with Clients through Challenging Times

      Are you looking for ways to maintain good client relationships during this current challenge?  Sign up for our free webinar to learn some strategies. 

      Your clients are likely being negatively impacted by the current health challenge we are all facing.  

      In this one-hour webinar we will explore how workplaces are affected by crises, and the typical kinds of reactions you may encounter. You will also learn three practical strategies for supporting your clients.   

      Online Workshop - 1 hour

      Facilitators (English)
      Monique Gallie (Bien Etre Gallie Wellness)


      Facilitators (French)
      Monique Gallie (Bien Etre Gallie Wellness)


      Upcomming Workshops (0)
  • Digital Communications & Sales

    • Building Your Buyer Persona

      Please note this is a series of 3 one-hour online workshops and 2 coaching hours per participant.


      No matter where you spend your marketing time and dollars, to create effective marketing that drives buying behaviour you must identify and understand your ideal customers. You need to know more than just their demographics and your assumptions. 

      This workshop takes you from identifying who your ideal customer is to the primary research you need to truly learn how to motivate buying behaviour to creating a comprehensive buyer persona to use in all your marketing efforts moving forward. 

      • Determine who exactly your ideal customer is based on four key criteria.
      • Discover what a buyer persona is and how you can use it in your marketing.
      • Discover the interview technique and questions you need to ask do you can identify the real triggers for your buyers
      • Research ideal clients on Social Media using the snooping technique to augment your primary research.
      • Interpret your research with your coach to create a comprehensive Buyer Persona.

      Entrepreneurs, potential entrepreneurs, marketing staff will benefit from participating in this series.

      Online Workshop - 3 hours (Series of 3 one-hour online workshops + 2 coaching hours/participant)

      Facilitators (English)
      Hayley Bohan (Marketing On Purpose)


      Facilitators (French)
      *Unavailable

      Upcomming Workshops (0)
    • E-commerce for Retail

      Get a head start on your retail sales. Building an e-commerce sales channel will help your business to weather the storm and get you on the right track for customer expectations after the pandemic.  

      If the idea of moving your business online sounds overwhelming, you’ll want to join this two-hour online workshop. You’ll learn how to get started with e-commerce for SMEs, including:    

       

      • Different e-commerce options available
      • Our recommended quick and easy option
      • How to retain online customers through an effective digital communication strategy
      • Effective e-commerce communication and promotion strategies
      Online Workshop - 2 hours

      Upcomming Workshops (0)
    • E-Commerce for the Restaurant & Food Service Industry

      As the province reopens, get a head start on your restaurant sales. Building an e-commerce sales channel will help your restaurant weather the storm and get you on the right track for customer expectations after Covid-19. 


      If the idea of moving your menu online sounds overwhelming, or if you are already offering online ordering and require some help optimizing it to increase sales and efficiency, you’ll want to join this two-hour webinar. You’ll be introduced to E-Commerce for the food industry and learn how to get started. More specifically, you’ll learn:  

       

      • Different online ordering options available
      • Our recommended quick and easy online ordering option
      • How to increase sales with an effective and consistent up-selling strategy
      • How to retain online customers with an effective e-commerce communication strategy
      • How to promote your restaurant’s online ordering service.
      Online Workshop - 2 hours

      Upcomming Workshops (0)
    • E-Commerce for the Service Industry

      Get a head start on booking your services. This interactive online workshop will help you understand: 

       

      • Different scheduling options available 
      • Our recommended quick and easy virtual meeting option,  
      • How to retain online customers with an effective digital communication strategy,  
      • And how to promote your services online.  
      Online Workshop - 2 hours

      Upcomming Workshops (0)
    • Marketing during the pandemic

      Keeping your business relevant and top-of-mind now will help you retain customers and ensure you are ready to rebound after the pandemic. If you’re feeling uncomfortable and uncertain about how to market your businesses in the current climate, this one-hour webinar will help you to:

      • Get over the unease you may be feeling about marketing right now.
      • Set new short-term marketing goals so you can rebound more quickly.
      • Create deeper connections and more loyalty with customers and prospective customers even with your doors closed. 
      Online Workshop - 1 hour

      Facilitators (English)
      Hayley Bohan (Marketing On Purpose)


      Facilitators (French)
      *Unavailable

      Upcomming Workshops (0)
    • Sales negotiation & closing the deal

      Strong sales techniques can help your business succeed in a challenging environment.    

      Now more than ever, it’s time to focus on strengthening your business skills. Strong sales techniques will help your business succeed at every step; from business development through to closing the deal.  This one-hour online workshop will help you learn how to:

      • Quickly build an effective sales pipeline  
      • Focus on your value drivers to get the best deal possible   
      • Overcome objections  
      • Close the deal   
      Online Workshop - 1 hour

      Facilitators (English)
      Dale Thibodeau (DJ Thibodeau and Associates Inc.)


      Facilitators (French)
      Dale Thibodeau (DJ Thibodeau and Associates Inc.)


      Upcomming Workshops (0)
  • Financial Management

    • Cash Management in Today’s Environment

      Concerned about your cashflow? 


      Keeping on top of your cash flow, will be a key factor in ensuring the success of your business during this challenge.  This one-hour free webinar will give you tips and tools for managing your business cash-flow in the short-to-medium term.  You’ll learn about strategies and tools such as:   

       

      • Setting up a simple, easy-to-use cash management plan  
      • Engaging customers and securing payments  
      • Effective ways to work with lenders 
      Online Workshop - 1 hour

      Facilitators (English)
      Dale Thibodeau (DJ Thibodeau and Associates Inc.)


      Facilitators (French)
      Dale Thibodeau (DJ Thibodeau and Associates Inc.)


      Upcomming Workshops (0)
    • Pricing (Part 1): Knowing Your Cost per Unit

      Finding the right price for your product or service is an essential for making sure your business is competitive and profitable. Part one will cover:

       

      • Knowing your budget, including fixed and variable costs
      • Understanding the influence of fixed and variable costs on your pricing
      • Understanding the difference between margin and markup
      • How to find your position in the market

       

      By the end of Part 1 you’ll develop a first draft of your cost per unit (CPU).   

      Online Workshop - 1 hour

      Facilitators (English)
      Janice Goguen (Oliva Strategies Inc.)


      Facilitators (French)
      Janice Goguen (Oliva Strategies Inc.)


      Upcomming Workshops (0)
    • Pricing (Part 2): Finding Your Price Point

      Finding the right price for your product or service is an essential for making sure your business is competitive and profitable. Part two will cover:

       

      • Understanding what influences your pricing
      • Understanding markups via distribution channels
      • Pricing techniques for retail and online stores and/or
      • Pricing techniques for small-and-medium manufacturers
      • Pricing techniques for the service industry* (depending on requests of participants)

      By the end of Part 2 you will be able to draft your market entry strategy, based on costs and distribution.

      Online Workshop - 1 hour

      Facilitators (English)
      Janice Goguen (Oliva Strategies Inc.)


      Facilitators (French)
      Janice Goguen (Oliva Strategies Inc.)


      Upcomming Workshops (0)
  • HR Management & Workforce Planning

    • Coaching Your People Online and Beyond

      Help your team members discover their potentialMentors, managers, supervisors and leaders, this two-hour online workshop will help you coach your people, to impact their day to day effectiveness and their career potential.  You will learn techniques to help you move beyond informal coaching-from-a-distance to a more focused and effective virtual approach. 

      For example:

      • Build trust from a distance
      • Ask insightful questions
      • Identify cues in a virtual environment
      • Provide powerful feedback
      • Develop and strengthen desired performance and behaviors
      Online Workshop - 2 hours

      Facilitators (English)
      Carolyn Watson (Cwatson HR Consulting)


      Facilitators (French)
      Carolyn Watson (Cwatson HR Consulting)


      Upcomming Workshops (0)
    • COVID-19 for Employers: Emerging Legal Questions

      As we move through the phases of recovery from COVID-19, what should employers know about their legal responsibilities? Listen and ask questions during this seminar!  

      Right now, there are many decisions to be made to ensure the health of your company, its leaders, and its employees.  Many decisions will have legal implications; some immediate, others delayed; some related to individuals, others related to the whole workplace. 

      This webinar will help you sort through the legal implications of decisions you will have to make and prepare you to make the best choices possible, such as:

      • Temporary layoffs and the right to return to work 
      • Health and safety rights and obligations 
      • Accommodation requests including compassionate care leave, leave to care for family, pregnancy, mental and physical disabilities, forced leaves  
      • Privacy/confidentiality 
      • Investigation and discipline 
      • Record keeping.

      The facilitators will be happy to address anonymous questions about specific situations you may be facing. 


      Online Workshop - 1 hour

      Facilitators (English)
      Alyson Townsend (Resonance Inc.)


      Facilitators (French)
      *Unavailable

      Upcomming Workshops (0)
    • Managing Performance Remotely

      In a “work from anywhere” model, managing performance in organizations, teams and individuals requires a different skillset.  Join this workshop to learn how to set performance goals in times of crisis, communicate them effectively and efficiently, and hold ourselves and others accountable in achieving our most critical performance goals based on immediate needs.  We will help you create a balance between flexibility and control by providing tools and techniques that you can use right now.

      Online Workshop - 1 hour

      Facilitators (English)
      Tanya Chapman (The Chapman Group)


      Facilitators (French)
      *Unavailable

      Upcomming Workshops (0)
    • Planning and Managing Work in Uncertain Times

      We are all coping with uncertainty in our workplace. While some companies are struggling with workforce reductions, others are ramping up to meet urgent demands for their goods or services. This webinar will help you plan for your workforce requirements over the coming weeks and provide you with ideas on how to support your team while remaining productive. We will share some of the best practices that companies are using and talk about managing in today’s environment.

      Online Workshop - 1 hour

      Facilitators (English)
      Tanya Chapman (The Chapman Group)


      Facilitators (French)
      *Unavailable

      Upcomming Workshops (0)
    • The Respectful Virtual Workplace

      Being virtual doesn’t resolve workplace conflict or harassing behavior.  How should an employer create a respectful virtual workplace or resolve complaints?  Join us to address these issues!

      Workplace issues are high priority right now! Layoffs, employees working from home, requests for accommodations, and addressing health and safety concerns can all take your focus off important but less-visible issues bubbling under the surface.  

      This webinar will help you understand: 
      • Your obligations to create a respectful workplace whether it is physical, remote, or virtual  
      • How to address workplace harassment complaints during a pandemic 
      • How to model and enforce respectful conduct 
      • And how to recognize and address employee conflict 
      The facilitators will be happy to address anonymous questions about specific situations you may be facing. 
      Online Workshop - 1 hour

      Facilitators (English)
      Alyson Townsend (Resonance Inc.)
      Trisha Perry (Resonance Inc.)


      Facilitators (French)
      *Unavailable

      Upcomming Workshops (0)
  • Productivity, Process Improvement and Planning

    • Getting Your Business Ready for the New Normal

      This webinar will help you and your team prepare for post-Covid recovery and be more ready to weather future unexpected events.  This two-hour session will help you:

       

      • Develop a Response Plan for re-opening your business.  
      • Identify the critical roles and responsibilities for your “Plan Ahead” team.
      • Develop or improve key processes to help you be ready for future challenges.
      Online Workshop - 2 hours

      Facilitators (English)
      Jennifer Kikkert (Visualiiz Management Consulting)


      Facilitators (French)
      *Unavailable

      Upcomming Workshops (0)
    • How to Manage Virtual Teams, Re-Prioritize Work and Plan for the Coming Months

      Need some timely support to help you lead during this challenge? 

      Have you found yourself suddenly managing a team from afar rather than face to face?  Are you struggling to assign, track, and plan work for your team?  This online workshop will help you to adapt to the new reality.  We will focus on:

      •  How to lead in this uncertain time 
      • The most critical leadership skills to sharpen right now 
      • How to prioritize the work under the circumstances and create a flexible plan for the next 3 months 
      • How to implement a daily management process for managing remotely 
      Online Workshop - 1 hour

      Facilitators (English)
      Jennifer Kikkert (Visualiiz Management Consulting)


      Facilitators (French)
      Jason Sirois (Visualiiz Management Consulting)


      Upcomming Workshops (0)
    • Pivot or Twist? Adjusting to Changing Client Requirements

      Business inefficiencies can often be hidden by great customer service, excess inventory, or heroic performance. This is the perfect opportunity to evaluate the effectiveness of your operational processes so your business can become more efficient and flexible than before, and you’ll be poised for a quicker recovery! 

       

      This two-hour webinar will help you to:

      • Understand your critical processes 
      • Find the waste in your processes
      • Identify where you need the most improvement 
      • Apply methods to streamline and improve your processes 
      Online Workshop - 2 hours

      Facilitators (English)
      Jennifer Kikkert (Visualiiz Management Consulting)


      Facilitators (French)
      *Unavailable

      Upcomming Workshops (0)
    • Profiting from sustainability: Tools and Tips to help your business save money, energy and the environment

      Learn how to make your business more sustainable – and benefit from more than just energy and cost savings!

      This engaging and interactive two-part online workshop series is for business owners and employees who want to save energy, and money. Take positive actions for our planet and promote and grow your business.

      In part-1 you will learn:

      • How to create a simple sustainability plan
      • Where to find the biggest savings and have the greatest impact
      • Best practices from businesses large and small


      Part 2 will cover:

      • Savings opportunities
      • Focus on how businesses can use their sustainability credentials to promote and market themselves.
      Online Workshop - 3 hours (2 * 1.5 hour)

      Facilitators (English)
      Carl Duivenvoorden (Change Your Corner)


      Facilitators (French)
      *Unavailable

      Upcomming Workshops (0)
    • Steps to Business Exit/Succession Planning: Winding Up or Winding Down Your Business

      Many people plan to get into business but very few take the time to plan how they will get out. Proper planning can ensure that you have as many options available to you as possible.

      This session will examine:

      • Timeline to consider for retirement
      • How to calculate business value/worth
      • Selling to outside buyers vs. inside buyers
      • How transitioning differs from selling liquidating a business
      • Your goals in succession

      Whether you plan to retire or sell your business in the near future or in 5 or 10 years, this workshop will provide you with valuable information through real-life examples and demonstrations.

      Online Workshop - 3 hour (2 * 1.5 hour)

      Facilitators (English)
      David Barnett (Advantage Liquidity Partners Ltd.)


      Facilitators (French)
      David Barnett (Advantage Liquidity Partners Ltd.)


      Upcomming Workshops (0)
    • Working Effectively from Home under Extraordinary Circumstances

      Struggling to find your new normal?


      As many of us adjust to working remotely, you may find yourself navigating new challenges while trying to maintain the status quo and keep things “business as usual” as much as possible. This one-hour, online workshop - for employers and employees alike - will teach you how to:  

      • Create an effective, efficient home workspace  
      • Maintain your productivity, whether you’re working at home alone – or with a busy household that includes your kids!  
      • Avoid or address common concerns about working remotely
      Online Workshop - 1 hour

      Facilitators (English)
      Jennifer Kikkert (Visualiiz Management Consulting)


      Facilitators (French)
      Jason Sirois (Visualiiz Management Consulting)


      Upcomming Workshops (0)